Please complete the form below letting Power to Exhale Travel know how you would like to proceed with your canceled trip. Even if you have already spoken with us about your choices moving forward, please go ahead and fill out the form so we have a record of your preferences. This is a complex situation that none of us were prepared for, so we thank you for your willingness to work with us to find the best solution for YOU.
The deadline to finalize your choice is May 30th, 2020.
Options Available To You:
OPTION 1: You can transfer the funds from your canceled trip to any existing Power to Exhale Travel trip still on the books for 2020 and 2021. If you decide to transfer your money, we will give you $50 off any of these trips for your loyalty. This would be our way of showing our gratitude to you. In the form below, all you have to include is the trip option you are choosing, and we will do all of the math for you.
OPTION 2: If the above option does not work for you, Power to Exhale Travel is prepared to offer a full refund of the fees for your canceled trip, no questions asked. Please be advised, it can take up to 90 days to process your request. All monies will be refunded for your trip — including accommodations, taxes, fees and gratuities — minus the Rezmagic administrative fee that cannot be refunded. That $19.00 fee on everyone’s invoice covers the system that managed your account and billed you monthly.
OPTION 3: If you purchased Travel Insurance for a trip that has been canceled, we kindly ask that you submit a claim to your insurer first, before asking for a refund. Many of you have reached out to the Travel Guard insurance policy team about the policies you purchased for your trips. If you have a covered reason to cancel, please reach out to Travel Guard directly for assistance. Their phone number is 1-800-826-4919. If medical issues preclude you from traveling, you might be entitled to a refund depending on your policy terms.
